Returns & Refunds
Last updated: July 20, 2026
If you're not completely satisfied with your FlexPulse™ purchase, you can request a return within 60 days of delivery. We'll make the process simple.
How to start a return
- Email support@everydaynova.com with your order number.
- We'll send you a prepaid return shipping label.
- Pack your FlexPulse™ (any condition — used or unused) in the original box.
- Drop it off at any USPS location.
Refund timeline
Once we receive your return, we'll process your refund within 3–5 business days. Refunds are issued to the original payment method and typically appear on your statement within 5–10 business days.
Damaged or defective items
If your FlexPulse™ arrives damaged or has a manufacturing defect, contact us within 30 days and we'll ship a replacement free of charge.
Exchanges
Need to exchange for a different bundle? Just email us — we'll make it easy.
Questions
Our support team is available Monday–Friday, 9am–6pm CT. Email support@everydaynova.com.